Frequently Asked Questions

All Raintree apartments are professionally serviced before a new resident moves in. 

Yes

Submit service requests through the resident portal or the leasing office. We also have a 24 hours on call technician for emergency repairs.

They are completed by a property service technician and if needed a vendor.

No, as long as you grant permission to enter or proper notice has been served to the resident.

If it occurs during regular business hours, we can lend you a copy of the apartment key. If it happens after hours, you will need to contact a locksmith.

Yes, however any damages are the tenants responsibility. No modifications are allowed unless approved by management in writing.

We have a Gym, Pool, Spa, Playground, Dog Park, BBQ areas, Laundry Facility, Gated Community, Parcel Lockers and more! 
Please visit the Amenities page to learn more. 

9:00 am to 10:00 pm

Resident Parking only within the community

There are not hook ups, as we have community laundry rooms. 

Yes

$300 deposit per pet, $25 monthly pet fee

There is a weight restriction of 25lbs at full growth

Yes

Dishwasher, Microwave, Stove

No

We do not offer them, but can provide information to furniture rental companies

No

No

No, but we do have Parcel Lockers within the community

9:00 am to 10:00 pm

Free weights, treadmill, elyptical, bicycle

All amenities are closed between 10:00 pm and 9:00 am

No

Walk ins are welcome

It is on site

Online or in person

On average 3-5 business days

Amount varies depending on rentable items and deposits

Online via e-check or credit card, Money Order, Personal Check, Pay Near Me

Create a login through the resident website portal

Utilities and pet rents

Yes

None

Water and sewer setup by property. Residents must contact Southern California Edison for electrical, Spectrum for Cable and Internet, So Cal Gas for Natural Gas

Yes, if the friend is a current resident of Raintree Apartments

No

A new security deposit will be needed in order to transfer to a new community

No

Termination fees are currently $1500.

Yes

Highland Schood District

We have a dog park within the community

No

Citrus Plaza is a major shopping center within a 10 minute drive. Several grocery stores are near by, as well as Walmart and other similar stores.
Please visit the MAPS page for more nearby stores.

Starbucks, 5 minute drive, less than 2 miles

Coming from the 210 Freeway, Exit Baseline St, head West on Baseline, make a left on Cunningham St, Right on 9th St.
Please visit our MAPS page for detailed directions. 

9th and Cunningham St.