Frequently Asked Questions

The Highland and Inland Empire area have several distinct neighborhoods to choose from and offer something for every lifestyle.  Here are some of the best places to live when you're looking for a Highland apartment for rent:

Highland
Highland offers an enjoyable, residential setting with convenient access to shopping, restaurants, schools, and outdoor recreation. Its location near the foothills provides a more relaxed pace while still being close to major Inland Empire destinations.

San Bernardino (East Side)
Neighboring Highland, this area offers connectivity to major employers, transportation routes, and local amenities, making it a practical option for commuters.

Redlands
Known for its historic charm, walkable downtown, and vibrant dining scene, Redlands offers a blend of culture and convenience just a short drive from Highland.

Loma Linda
A well-established area anchored by Loma Linda University, this neighborhood is popular for healthcare professionals and those seeking a quieter, community-focused environment.

Highland offers a relaxed Inland Empire lifestyle with easy access to both outdoor spaces and nearby city conveniences. Whether you're looking for comfort, affordability, or location, here’s what makes Highland unique:

• Ideal Inland Empire Location
  Highland sits near major routes like the 210 Freeway, connecting residents to San Bernardino, Redlands, and greater Southern California.
• Outdoor Access
  The area is close to foothill trails, parks, and mountain destinations, offering opportunities for hiking and exploring nature.
• Affordable, Comfortable Living
  Compared to nearby metro areas, Highland provides a more accessible cost of living while still offering essential amenities and services.
• Proximity to Everyday Conveniences
  Grocery stores, shopping centers, dining, and healthcare facilities are all within a short drive, supporting an easy daily routine.

There are many fun activities to do in Highland! Raintree Apartments’ convenient location places residents near popular Inland Empire destinations, including:

• Yaamava Resort & Casino (approx. 2 miles)
• San Bernardino National Forest (approx. 6 miles)
• Highland Community Park / Highland Family YMCA (approx. 0.5 miles)
• Mountain Grove Shopping Center (approx. 6 miles)
• Citrus Plaza Shopping Center (approx. 6 miles)
• San Bernardino County Museum (approx. 6 miles)
• Redlands Bowl (approx. 7 miles)
• Glen Helen Regional Park (approx. 10 miles)

Raintree Apartments in Highland is conveniently located near key employment centers across the Inland Empire. Easy access to the 210 Freeway and local arterials connects residents to major employers, including:

• Yaamava Resort & Casino
• Amazon Fulfillment Centers (San Bernardino region)
• St. Bernardine Medical Center
• Loma Linda University Medical Center
• San Bernardino City Unified School District
• San Bernardino Valley College
• ESRI (Redlands)
• Inland Regional Center
• County of San Bernardino Offices
• Cal State San Bernardino
• Walmart Distribution Center
• Home Depot Distribution Center
• Arrowhead Regional Medical Center
• Target Distribution Center

At Raintree Apartments, you’ll find amenities that support everyday comfort and convenience in Highland, such as:

Relaxed Community Spaces

Residents enjoy a welcoming environment with shared spaces designed for comfort and a sense of community.

Comfortable Apartment Interiors

Spacious layouts and practical features provide a functional and comfortable place to call home.

Convenient Living

The property’s location near major roads and retail centers makes daily errands and commuting more accessible.

Pet-Friendly Lifestyle

A pet-friendly environment allows residents to enjoy Highland living with their furry companions.

Convenient Online Rent Payment Options                                                                      

Conveniently pay your rent on time through our resident portal “Rent Café” or by using our “Flex” option, which allows you to pay your rent in two payments.

Assigned Parking                                                                                                                                                 

Parking is always guaranteed.  Assigned parking space to every apartment home.

24 Hour Community Amenities

Our laundry facility and fitness center are both conveniently open 24 hours. 

Yes

Highland Schood District

We have a dog park within the community

No

Citrus Plaza is a major shopping center within a 10 minute drive. Several grocery stores are near by, as well as Walmart and other similar stores.
Please visit the MAPS page for more nearby stores.

Starbucks, 5 minute drive, less than 2 miles

We have a Gym, Pool, Spa, Playground, Dog Park, BBQ areas, Laundry Facility, Gated Community, Parcel Lockers and more! 
Please visit the Amenities page to learn more. 

9:00 am to 10:00 pm

Resident Parking only within the community

There are not hook ups, as we have community laundry rooms. 

Yes

$300 deposit per pet, $25 monthly pet fee

There is a weight restriction of 25lbs at full growth

Yes

Dishwasher, Microwave, Stove

No

We do not offer them, but can provide information to furniture rental companies

No

No

No, but we do have Parcel Lockers within the community

9:00 am to 10:00 pm

Free weights, treadmill, elyptical, bicycle

All amenities are closed between 10:00 pm and 9:00 am

All Raintree apartments are professionally serviced before a new resident moves in. 

Yes

Submit service requests through the resident portal or the leasing office. We also have a 24 hours on call technician for emergency repairs.

They are completed by a property service technician and if needed a vendor.

No, as long as you grant permission to enter or proper notice has been served to the resident.

If it occurs during regular business hours, we can lend you a copy of the apartment key. If it happens after hours, you will need to contact a locksmith.

Yes, however any damages are the tenants responsibility. No modifications are allowed unless approved by management in writing.

No

Walk ins are welcome

It is on site

Online or in person

On average 3-5 business days

Amount varies depending on rentable items and deposits

Online via e-check or credit card, Money Order, Personal Check, Pay Near Me

Create a login through the resident website portal

Utilities and pet rents

Yes

None

Water and sewer setup by property. Residents must contact Southern California Edison for electrical, Spectrum for Cable and Internet, So Cal Gas for Natural Gas

Yes, if the friend is a current resident of Raintree Apartments

No

A new security deposit will be needed in order to transfer to a new community

No

Termination fees are currently $1500.

Coming from the 210 Freeway, Exit Baseline St, head West on Baseline, make a left on Cunningham St, Right on 9th St.
Please visit our MAPS page for detailed directions. 

9th and Cunningham St.